our customers are saying...
I wouldn't call anyone else! I have had many issues
since moving into my
home, from flooding to a water heater going down, etc. ATR plumbing has
always been there
in minutes after my call to solve my problem with great
service and with great care. From experience, it is not always
with other companies to provide great service, leave the job site clean,
and who are responsive to anything
that their customers need! This is
always the case with ATR. Their service is second to none and I would
call anyone else!
I am so happy with ATR Plumbing and HVAC. I can't
help but sing praises
to you. As you already know, I had the air conditioning go out on My
Motor home. I found
out from a friend that you may work on the air
unit.After contacting you and getting an estimate, the work was done
quickly and reasonably.It has made my summer camping cool and fun.
Thank you again.
Excellent Service! After finding water in my basement
I tested the ejector
pump by plugging it directly into the socket, since the pump worked, I
knew the switch needed
replacement. I needed to cut pipe and a unions to
just figure out if I could replace the switch instead of the entire
I was hoping to get by with a $100-200 repair. I decided a good honest
plumber could replace the part and
add a union, but didn't know who to
trust. I found ATR via DexKnows and spoke to Theresa on the phone. I liked
the fact that Billy (the plumber) did his scheduling, after he finishes jobs
and that Theresa is very diligent.
Billy even came on a Sunday and fixed
just what needed fixing for a fair price ($150). Everything listed on this
is accurate. I highly recommend ATR.
Billy & Theresa,
We appreciate your service and prompt responses to our calls-have a great day!
David & Cynthia F.
Again, thank you and your husband for the most excellent service I received yesterday. I wish you,
Billy and Matt great success as you continue your good work. I will pick up more Yooper Bars on my next trip to the U.P. for
Billy and Theresa
I just wanted to thank you again for being so professional and doing such an outstanding job at our
home regarding our plumbing needs. This is the best experience we have ever had and Billy and his crew should be commended.
The work is more than I expected. Thanks for a great job. I have contacted Stonegate Association and indicated to them to
continue to put your company in our newsletter.
Sam & Lynn B.
Dear Theresa and Billy,
I'd like to take a moment to let you know how glad I am that I "found" you guys!
As you recall, I first called on you when I was on vacaction and my cleaning lady discovered a plumbing disaster. Thanks
to my dear friend, Renee, I got your name and telephone number and you came right over and solved my problem. You came
to my house when I wasn't home, repaired the problem in the most cost effective way possible, and left everything clean and
nice to boot! It would have been so easy for you to take advantage of my situation, but you didn't. Over the years,
I have had many occasions where your ethical and quality service has been above and beyond, as this has made me a devoted
On a personal note, I also truly enjoy
doing business with both of you! You are genuinely nice people who have their customers' best interest at heart, and
that is a rare thing in this world. Spending time and money on plumbing problems ranks pretty low on my priority list,
but if it has to be done, I know that I will have people in my home whom I will enjoy, will do the best work possible and
will be fair and honest in the way the work is done!
Thanks for the great service. Here's hoping that Billy can do this work until he is 90!
As a Realtor in the area, people ask me for
recommendations all the time. I am pleased to say that I recommend Billy Steffensen of ATR Plumbing with confidence for any
plumbing or heating & air conditioning job. He is professional, reliable, and dependable. He responds quickly
and efficiently in emergency situations, and always does an excellent job. He is simply the best! –Renée Clark, Baird & Warner
Real Estate (and ATR client!)
Renée Clark, GRI, CREN
Renée Clark Real Estate Group
Knowledge. Performance. Results.
Baird & Warner Real Estate
The best plumber ever!!! I have had several occasions
to use ATR Plumbing & HVAC. The service has always been the highest caliber. Billy has always fixed all "problems"
with the utmost efficiency and courtesy.
M. Ingleside, IL.
As the owner of a home
repair and remodeling business I depend very heavily on my sub-contractors. ATR truly sets the standard, when I schedule
a job I never have to worry. Billy and crew always show up as scheduled, on time and complete the work in a very professional
manner. They make my job much easier and worry free.
Dembski- Owner “Spruce It Up Services”
We met Billy in the year of 1998, Christmas
Eve. We had an emergency (leak behind the washroom wall) he came out and he rectified the problem in a very timely fashion,
he was courteous and very neat.
we have used Billy for all of our plumbing, heating & air conditioning work. I have referred Billy to my family and
friends with much praises about him and his service.
nice to know in a trade where they can take advantage of you when you're somewhat naive of the problem, that you have an honest
person to deal with and that my friends is PRICELESS!
K. Long Grove, IL.
Thank you very much for your prompt service and
a job well done. Especially since I am offsite, it was a relief to know that the issues had been handled quickly and professionaly.
Bill T. Lake Zurich